Omnichannel AI Plan
Medium-sized teams offering support across chat and in-app voice
$149
/month
💎 Chat AI
- 5 AI agents
- 25,000 messages/month
- Enhanced NLU with multi-turn memory
- Multilingual with fallback handling
- LLM-powered responses optional
💎 Voice AI
- 3 in-app voice flows
- NLU + Neural TTS
- 500 voice minutes (embedded SDK)
- AI audio responses, not phone calls
📱 SDK Access
- Web, iOS, Android SDKs
- Up to 5 human agents
🛠️ Add-on Ready (via Marketplace)
- Enable DID for PSTN phone calls
- Sender ID and domain onboarding supported
AI Pro Engagement Plan
AI-driven orgs with high internal/in-app voice & chat usage
$299
/month
💎 Chat AI
- 10 AI agents
- 75,000 messages/month
- Context-rich NLU + workflows
- LLM-enhanced fallback + human routing
💎 Voice AI
- 5 voice flows (in-app only)
- NLU + Neural TTS + Whisper STT
- 1000 minutes SDK voice interaction
- Audio transcription enabled
📱 SDK Access
- Chat & voice SDKs for all platforms
- Up to 10 human agents
🛠️ Add-on Ready (via Marketplace)
- PSTN routing optional via DID partner
- Custom TTS/STT via cloud provider
Enterprise AI Infrastructure
Complex deployments with bring-your-own AI stacks
Custom pricing
💎 Chat AI
- Unlimited AI agents
- BYO LLM/NLU or use NenaCore
- High-scale workflows, memory retention
💎 Voice AI
- Unlimited in-app flows
- STT, TTS, NLU fully pluggable
- Regional voice settings per user
📱 SDK Access
- Multi-tenant support –
- White-label SDK + integrations
- Unlimited human agents
- Usage-based billing optional
🛠️ Marketplace only
- DID, Sender ID, SIP, email domains setup supported via external partners
Free plan
Individuals, small sites, testing teams
$0
/month
- 1 Included Agents
- NenaVoice (Web & App) | 2-mins
- NenaChat SDK Access | Preview
- NenaSMS (w/ Sender ID)
- NenaMail (w/ DNS)
- Add-Ons Marketplace
Starter AI
Individuals, small sites, testing teams
$29
/month
💎 Chat AI
- 1 AI chatbot
- 3,000 messages/month
- Lightweight NLU + basic FAQ logic
- Human escalation support
💎 Voice AI
- 1 voice flow (for app/web only)
- NLU + Embedded TTS
- 100 in-app minutes (e.g., mobile/web voice)
📱 SDK Access
- Web & Mobile (chat + voice)
- 1 human agent
🛠️ Add-on Ready (via Marketplace)
- Add a DID for voice over PSTN (optional)
- Sender ID setup (for SMS)
popular
Growth AI Plan
Small teams needing automation on both text and voice channels
$69
/month
💎 Chat AI
- 3 AI chatbot
- 10,000 messages/month
- NLU with short-term memory
- Multilingual logic
- Agent handoff
💎 Voice AI
- 2 voice flows (in-app)
- NLU + Standard TTS
- 300 in-app voice minutes/month
- Audio streaming (WebRTC/SIP-URI)
📱 SDK Access
- All platforms (mobile, web)
- 3 human agents
🛠️ Add-on Ready (via Marketplace)
- Link own DID for voice phone routing
- Connect sender ID for branded SMS
Omnichannel AI Plan
Medium-sized teams offering support across chat and in-app voice
$149
/month
💎 Chat AI
- 5 AI agents
- 25,000 messages/month
- Enhanced NLU with multi-turn memory
- Multilingual with fallback handling
- LLM-powered responses optional
💎 Voice AI
- 3 in-app voice flows
- NLU + Neural TTS
- 500 voice minutes (embedded SDK)
- AI audio responses, not phone calls
📱 SDK Access
- Web, iOS, Android SDKs
- Up to 5 human agents
🛠️ Add-on Ready (via Marketplace)
- Enable DID for PSTN phone calls
- Sender ID and domain onboarding supported
AI Pro Engagement Plan
AI-driven orgs with high internal/in-app voice & chat usage
$299
/month
💎 Chat AI
- 10 AI agents
- 75,000 messages/month
- Context-rich NLU + workflows
- LLM-enhanced fallback + human routing
💎 Voice AI
- 5 voice flows (in-app only)
- NLU + Neural TTS + Whisper STT
- 1000 minutes SDK voice interaction
- Audio transcription enabled
📱 SDK Access
- Chat & voice SDKs for all platforms
- Up to 10 human agents
🛠️ Add-on Ready (via Marketplace)
- PSTN routing optional via DID partner
- Custom TTS/STT via cloud provider
Enterprise AI Infrastructure
Complex deployments with bring-your-own AI stacks
Custom pricing
💎 Chat AI
- Unlimited AI agents
- BYO LLM/NLU or use NenaCore
- High-scale workflows, memory retention
💎 Voice AI
- Unlimited in-app flows
- STT, TTS, NLU fully pluggable
- Regional voice settings per user
📱 SDK Access
- Multi-tenant support –
- White-label SDK + integrations
- Unlimited human agents
- Usage-based billing optional
🛠️ Marketplace only
- DID, Sender ID, SIP, email domains setup supported via external partners