Welcome to Nenavoice
The Smartest AI-Powered Voice Call Center Built for Modern Enterprises
Automate high-volume calls with multilingual voice assistants, route customers in real time, and seamlessly hand off to live agents—all in one scalable, cloud-based platform
Everything You Need in a Voice Call Center Platform
Multilingual AI Voice Steering – Goodbye DTMF
Smart Queuing & Intelligent Routing
Unified Agent Desktop
Real-Time Dashboards & Historical Reports
No-Code Admin & Configuration Tools
APIs & CRM Integrations
Benefits of Nena Voice
Here are some of the benefits of Nena Voice and how it can help your business
Maximize Operational Efficiency
Reduce manual overhead with intelligent call handling and AI-driven automation.
Lower Costs & Simplify Infrastructure
Modern cloud-native platform that eliminates the need for expensive legacy systems.
Delight Customers & Empower Teams
Faster resolutions, intelligent routing, and easy-to-use interfaces for both agents and callers.
Built For Modern Teams
Customer Support Teams
Deliver faster, more personalized service with smart call routing, voicemails, and follow-ups — so no issue gets missed or repeated.
Sales Teams
Follow up on leads quickly, track every interaction, and stay organized with call notes, tags, and performance analytics.
Booking & Scheduling
Easily manage call-ins for appointments, or reservations. Use call flows and virtual assistants to handle routine requests automatically.
Healthcare Providers
Route patients to the right department, manage call queues during peak hours, and ensure voicemails are never missed.
Finance & Insurance
Provide clients with secure, reliable voice support. Use call logs, notes, and team analytics to track service delivery and follow-ups.
Hospitality & Travel
Manage high-volume inquiries around the clock — from bookings to guest support — with intelligent call handling and assignment.
Why Nena Voice Call Center?
Say goodbye to “press 1 for…” Nena Voice listens, understands, and acts—automatically, across languages and use cases.
Designed for the Demands of Modern Enterprises
Built to meet the real-world needs of today’s service industries—across Hospitality, Finance, Healthcare, Education, and Customer-Facing Enterprises—Nena Voice delivers reliable, high-quality AI-powered voice support tailored to your market and your customers.
Faster Deployment
Quickly move away from legacy systems with a phased cloud migration. Launch voice automation fast and expand to other channels when it suits your roadmap.
AI + Humans Working Together
Let AI handle high-volume and repetitive tasks while your human agents focus on complex issues. With always-available AI voice agents, you offer 24/7 customer service without increasing headcount.
A Partner in Growth
Nena Voice isn’t just a product—we’re your long-term partner. Our team ensures a smooth launch, fast adoption, and ongoing support to help you get the most from your call center.
Pricing
Free plan
Individuals, small sites, testing teams
$0
/month
- 1 Included Agents
- NenaVoice (Web & App) | 2-mins
- NenaChat SDK Access | Preview
- NenaSMS (w/ Sender ID)
- NenaMail (w/ DNS)
- Add-Ons Marketplace
Starter AI
Individuals, small sites, testing teams
$29
/month
💎 Chat AI
- 1 AI chatbot
- 3,000 messages/month
- Lightweight NLU + basic FAQ logic
- Human escalation support
💎 Voice AI
- 1 voice flow (for app/web only)
- NLU + Embedded TTS
- 100 in-app minutes (e.g., mobile/web voice)
📱 SDK Access
- Web & Mobile (chat + voice)
- 1 human agent
🛠️ Add-on Ready (via Marketplace)
- Add a DID for voice over PSTN (optional)
- Sender ID setup (for SMS)
popular
Growth AI Plan
Small teams needing automation on both text and voice channels
$69
/month
💎 Chat AI
- 3 AI chatbot
- 10,000 messages/month
- NLU with short-term memory
- Multilingual logic
- Agent handoff
💎 Voice AI
- 2 voice flows (in-app)
- NLU + Standard TTS
- 300 in-app voice minutes/month
- Audio streaming (WebRTC/SIP-URI)
📱 SDK Access
- All platforms (mobile, web)
- 3 human agents
🛠️ Add-on Ready (via Marketplace)
- Link own DID for voice phone routing
- Connect sender ID for branded SMS
Omnichannel AI Plan
Medium-sized teams offering support across chat and in-app voice
$149
/month
💎 Chat AI
- 5 AI agents
- 25,000 messages/month
- Enhanced NLU with multi-turn memory
- Multilingual with fallback handling
- LLM-powered responses optional
💎 Voice AI
- 3 in-app voice flows
- NLU + Neural TTS
- 500 voice minutes (embedded SDK)
- AI audio responses, not phone calls
📱 SDK Access
- Web, iOS, Android SDKs
- Up to 5 human agents
🛠️ Add-on Ready (via Marketplace)
- Enable DID for PSTN phone calls
- Sender ID and domain onboarding supported
AI Pro Engagement Plan
AI-driven orgs with high internal/in-app voice & chat usage
$299
/month
💎 Chat AI
- 10 AI agents
- 75,000 messages/month
- Context-rich NLU + workflows
- LLM-enhanced fallback + human routing
💎 Voice AI
- 5 voice flows (in-app only)
- NLU + Neural TTS + Whisper STT
- 1000 minutes SDK voice interaction
- Audio transcription enabled
📱 SDK Access
- Chat & voice SDKs for all platforms
- Up to 10 human agents
🛠️ Add-on Ready (via Marketplace)
- PSTN routing optional via DID partner
- Custom TTS/STT via cloud provider
Enterprise AI Infrastructure
Complex deployments with bring-your-own AI stacks
Custom pricing
💎 Chat AI
- Unlimited AI agents
- BYO LLM/NLU or use NenaCore
- High-scale workflows, memory retention
💎 Voice AI
- Unlimited in-app flows
- STT, TTS, NLU fully pluggable
- Regional voice settings per user
📱 SDK Access
- Multi-tenant support –
- White-label SDK + integrations
- Unlimited human agents
- Usage-based billing optional
🛠️ Marketplace only
- DID, Sender ID, SIP, email domains setup supported via external partners
Free plan
Individuals, small sites, testing teams
$0
/month
- 1 Included Agents
- NenaVoice (Web & App) | 2-mins
- NenaChat SDK Access | Preview
- NenaSMS (w/ Sender ID)
- NenaMail (w/ DNS)
- Add-Ons Marketplace
Starter AI
Individuals, small sites, testing teams
$29
/month
💎 Chat AI
- 1 AI chatbot
- 3,000 messages/month
- Lightweight NLU + basic FAQ logic
- Human escalation support
💎 Voice AI
- 1 voice flow (for app/web only)
- NLU + Embedded TTS
- 100 in-app minutes (e.g., mobile/web voice)
📱 SDK Access
- Web & Mobile (chat + voice)
- 1 human agent
🛠️ Add-on Ready (via Marketplace)
- Add a DID for voice over PSTN (optional)
- Sender ID setup (for SMS)
popular
Growth AI Plan
Small teams needing automation on both text and voice channels
$69
/month
💎 Chat AI
- 3 AI chatbot
- 10,000 messages/month
- NLU with short-term memory
- Multilingual logic
- Agent handoff
💎 Voice AI
- 2 voice flows (in-app)
- NLU + Standard TTS
- 300 in-app voice minutes/month
- Audio streaming (WebRTC/SIP-URI)
📱 SDK Access
- All platforms (mobile, web)
- 3 human agents
🛠️ Add-on Ready (via Marketplace)
- Link own DID for voice phone routing
- Connect sender ID for branded SMS
Omnichannel AI Plan
Medium-sized teams offering support across chat and in-app voice
$149
/month
💎 Chat AI
- 5 AI agents
- 25,000 messages/month
- Enhanced NLU with multi-turn memory
- Multilingual with fallback handling
- LLM-powered responses optional
💎 Voice AI
- 3 in-app voice flows
- NLU + Neural TTS
- 500 voice minutes (embedded SDK)
- AI audio responses, not phone calls
📱 SDK Access
- Web, iOS, Android SDKs
- Up to 5 human agents
🛠️ Add-on Ready (via Marketplace)
- Enable DID for PSTN phone calls
- Sender ID and domain onboarding supported
AI Pro Engagement Plan
AI-driven orgs with high internal/in-app voice & chat usage
$299
/month
💎 Chat AI
- 10 AI agents
- 75,000 messages/month
- Context-rich NLU + workflows
- LLM-enhanced fallback + human routing
💎 Voice AI
- 5 voice flows (in-app only)
- NLU + Neural TTS + Whisper STT
- 1000 minutes SDK voice interaction
- Audio transcription enabled
📱 SDK Access
- Chat & voice SDKs for all platforms
- Up to 10 human agents
🛠️ Add-on Ready (via Marketplace)
- PSTN routing optional via DID partner
- Custom TTS/STT via cloud provider
Enterprise AI Infrastructure
Complex deployments with bring-your-own AI stacks
Custom pricing
💎 Chat AI
- Unlimited AI agents
- BYO LLM/NLU or use NenaCore
- High-scale workflows, memory retention
💎 Voice AI
- Unlimited in-app flows
- STT, TTS, NLU fully pluggable
- Regional voice settings per user
📱 SDK Access
- Multi-tenant support –
- White-label SDK + integrations
- Unlimited human agents
- Usage-based billing optional
🛠️ Marketplace only
- DID, Sender ID, SIP, email domains setup supported via external partners
Free plan
Individuals, small sites, testing teams
$0
/month
- 1 Included Agents
- NenaVoice (Web & App) | 2-mins
- NenaChat SDK Access | Preview
- NenaSMS (w/ Sender ID)
- NenaMail (w/ DNS)
- Add-Ons Marketplace
Starter AI
Individuals, small sites, testing teams
$29
/month
💎 Chat AI
- 1 AI chatbot
- 3,000 messages/month
- Lightweight NLU + basic FAQ logic
- Human escalation support
💎 Voice AI
- 1 voice flow (for app/web only)
- NLU + Embedded TTS
- 100 in-app minutes (e.g., mobile/web voice)
📱 SDK Access
- Web & Mobile (chat + voice)
- 1 human agent
🛠️ Add-on Ready (via Marketplace)
- Add a DID for voice over PSTN (optional)
- Sender ID setup (for SMS)
popular
Growth AI Plan
Small teams needing automation on both text and voice channels
$69
/month
💎 Chat AI
- 3 AI chatbot
- 10,000 messages/month
- NLU with short-term memory
- Multilingual logic
- Agent handoff
💎 Voice AI
- 2 voice flows (in-app)
- NLU + Standard TTS
- 300 in-app voice minutes/month
- Audio streaming (WebRTC/SIP-URI)
📱 SDK Access
- All platforms (mobile, web)
- 3 human agents
🛠️ Add-on Ready (via Marketplace)
- Link own DID for voice phone routing
- Connect sender ID for branded SMS
Omnichannel AI Plan
Medium-sized teams offering support across chat and in-app voice
$149
/month
💎 Chat AI
- 5 AI agents
- 25,000 messages/month
- Enhanced NLU with multi-turn memory
- Multilingual with fallback handling
- LLM-powered responses optional
💎 Voice AI
- 3 in-app voice flows
- NLU + Neural TTS
- 500 voice minutes (embedded SDK)
- AI audio responses, not phone calls
📱 SDK Access
- Web, iOS, Android SDKs
- Up to 5 human agents
🛠️ Add-on Ready (via Marketplace)
- Enable DID for PSTN phone calls
- Sender ID and domain onboarding supported
AI Pro Engagement Plan
AI-driven orgs with high internal/in-app voice & chat usage
$299
/month
💎 Chat AI
- 10 AI agents
- 75,000 messages/month
- Context-rich NLU + workflows
- LLM-enhanced fallback + human routing
💎 Voice AI
- 5 voice flows (in-app only)
- NLU + Neural TTS + Whisper STT
- 1000 minutes SDK voice interaction
- Audio transcription enabled
📱 SDK Access
- Chat & voice SDKs for all platforms
- Up to 10 human agents
🛠️ Add-on Ready (via Marketplace)
- PSTN routing optional via DID partner
- Custom TTS/STT via cloud provider
Enterprise AI Infrastructure
Complex deployments with bring-your-own AI stacks
Custom pricing
💎 Chat AI
- Unlimited AI agents
- BYO LLM/NLU or use NenaCore
- High-scale workflows, memory retention
💎 Voice AI
- Unlimited in-app flows
- STT, TTS, NLU fully pluggable
- Regional voice settings per user
📱 SDK Access
- Multi-tenant support –
- White-label SDK + integrations
- Unlimited human agents
- Usage-based billing optional
🛠️ Marketplace only
- DID, Sender ID, SIP, email domains setup supported via external partners
Get In touch with us
Have questions about NenVoice or need help choosing the right plan? Our team is here to assist you. Reach out and we’ll get back to you as soon as possible.