The Smartest AI-Powered Voice Call Center Built for Modern Enterprises

Manage, route, and follow up on business calls with a voice platform. built for speed, teamwork, and customer satisfaction.

Benefits of Nena Voice

Maximize Operational Efficiency

Reduce manual overhead with intelligent call handling and AI-driven automation.

Lower Costs & Simplify Infrastructure

Modern cloud-native platform that eliminates the need for expensive legacy systems.

Delight Customers & Empower Teams

Faster resolutions, intelligent routing, and easy-to-use interfaces for both agents and callers.

Everything You Need in a Voice Call Center Platform

Multilingual AI Voice Steering – Goodbye DTMF

Let callers speak naturally. Nena Voice understands and responds in multiple local languages for smooth, intelligent call routing.

Smart Queuing & Intelligent Routing

Virtual assistants handle the first interaction, then seamlessly escalate to the most suitable human agent when needed.

Unified Agent Desktop

Give agents a clean, intuitive interface to manage calls and customer data efficiently.

Real-Time Dashboards  & Historical Reports

Track activity and performance across teams and queues for data-driven decision making.

No-Code Admin & Configuration Tools

Quickly adjust call flows, queues, and prompts without technical skills.

APIs & CRM Integrations

Connect seamlessly to your existing CRM or customer support systems.

Why Nena Voice Call Center? 

Say goodbye to “press 1 for…” Nena Voice listens, understands, and acts—automatically, across languages and use cases. 

Designed for the Demands of Modern Enterprises 

Built to meet the real-world needs of today’s service industries—across Hospitality, Finance, Healthcare, Education, and Customer-Facing Enterprises—Nena Voice delivers reliable, high-quality AI-powered voice support tailored to your market and your customers. 

AI + Humans Working Together 

Let AI handle high-volume and repetitive tasks while your human agents focus on complex issues. With always-available AI voice agents, you offer 24/7 customer service without increasing headcount. 

Faster Deployment 

Quickly move away from legacy systems with a phased cloud migration. Launch voice automation fast and expand to other channels when it suits your roadmap. 

A Partner in Growth 

Nena Voice isn’t just a product—we’re your long-term partner. Our team ensures a smooth launch, fast adoption, and ongoing support to help you get the most from your call center. 

Built For Modern Teams

NenaVoice adapts to your business needs — whether you’re serving customers, closing deals, or managing bookings. Here’s how different teams use it:

Customer Support Teams

Deliver faster, more personalized service with smart call routing, voicemails, and follow-ups — so no issue gets missed or repeated.

Sales Teams

Follow up on leads quickly, track every interaction, and stay organized with call notes, tags, and performance analytics.

Booking & Scheduling

Easily manage call-ins for appointments, or reservations. Use call flows and virtual assistants to handle routine requests automatically.

Healthcare Providers

Route patients to the right department, manage call queues during peak hours, and ensure voicemails are never missed.

Finance & Insurance

Provide clients with secure, reliable voice support. Use call logs, notes, and team analytics to track service delivery and follow-ups.

Hospitality & Travel

Manage high-volume inquiries around the clock — from bookings to guest support — with intelligent call handling and assignment.

Pricing

Basic

Best for Small Teams or Individuals.
Ksh 10,000 /month
  • Up to 5 DID number
  • 500 Call Minutes
  • Basic IVR Menu
  • Basic analytics dashboard
  • Support via email and SMS
Choose Plan

Business Popular

Perfect plan for professionals!
Ksh 20,000   /month
  • Up to 10 DID numbers
  • 500 AI Agents
  • 1,000 Call Minutes
  • Advanced call routing
  • Third-party CRM integrations
  • Store and retrieve data within 30 days
  • Dedicated account manager
  • Balanced AI-Human agent customer support
  • Voice analytics
Choose Plan

Enterprise

Ideal for Growing Companies.
Custom /month
  • Up to 20 DID numbers
  • Advanced access to AI agents
  • Inbound and outbound calling
  • Advanced call routing
  • Third-party CRM integrations
  • Store and retrieve data within 30 days
  • Dedicated account manager
  • Balanced AI-Human agent customer support
  • Voice analytics
  • Custom integrations
  • Onsite training
  • Advanced analytics
Choose Plan

Engage Customers the Way
They Prefer

Get In touch with us

Have questions about NenVoice or need help choosing the right plan? Our team is here to assist you. Reach out and we’ll get back to you as soon as possible.

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